Managed IT Support

We are a leading managed service provider (MSP) for firms that recognise the value in technology & understand the benefits it brings to their business.

Total tech management

We deliver managed IT support to businesses where technology is a priority. By providing expert support for workstations, servers, laptops, smartphones & network devices in a fixed-fee monthly support agreement, we help firms harness economies of scale to reduce the total cost of IT ownership without compromising on quality.

As one of the UK’s top #21 Managed Service Providers, we’re passionate about making technology work for your business.

Support built for you

Whether you’re a large corporate or an SME, we’ll find a solution that works for you. Pick from a wide range of services to build support, data protection & security into an agreement that’s perfect for your needs. Our managed IT support solution is trusted by fast-paced organisations that recognise the value technology can bring – and we’re passionate about paving the way to your digital transformation.

Features

Stay ahead of the curve with a proactive service that spans IT support, monitoring & protection

Responsive support

Expert help with rapid remote support from Level 1, 2 & 3 engineers.

Onsite calls included

No call out charge, subject to initial remote investigation.

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Secure

Benefit from an ISO 27001 & Cyber Essentials Plus compliant service.

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After hours service

Extend support beyond office hours with 24/7 helpdesk support. Service trusted by 24-hour medical services & distribution centers.

Phone, email & onsite support

Expert engineers deliver fast support whether remote, by phone or at your office.

Fully-insured

Up to £2,000,000

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24/7-365 monitoring

Automated monitoring for servers, workstations, switches, firewalls & even smartphones.

Managed backup

Build backups into your solution for single-line-of ownership over IT maintenance & data integrity.

Managed antivirus

Be smart about cybersecurity with unified endpoint protection across computers, servers & mobiles.

Monitor critical services

Automated monitoring & alerts for business critical services, hardware & applications.

Managed patching

Scheduled patching built around your work schedules with automated reporting for compliance.

SLA-guarantee

Rapid resolution on level 1, 2 & 3 tickets with clear escalation paths for complex issues.

Network security

Firewall monitoring for brute force & hacking attempts with advisory email alerts.

Login failure monitoring

Automated login failures to help identify hacking attempts or  training issues.

User setup/removal

Rapid creation/removal of user accounts & privileges. ISO 27001 compliant documentation provided.

Benefits of managed IT support

Gain the benefits of an enterprise IT team for a fraction of the cost.

Unlimited support

Managed IT support delivers unlimited support for all your devices and employees. We include unlimited telephone, remote & onsite support as long as the device is covered by your contract.

Access expertise

Our team of skilled level 1, 2 & 3 engineers work on your site, giving you access to a diverse range of skills & expertise.

Proactive maintenance

We take all IT maintenance tasks out of your schedule – you’ll never have to worry about them. Our network operations centre (NOC) proactively maintains for your systems seeking continual improvement at every level.

Fixed-cost support

Controls costs & budgets with ease – we spread your IT costs throughout the year in manageable monthly installments.

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Fleixibility

Scale your contract up or down as your business changes – we accommodate a range of business requirements, aiming to be as flexible as possible.

Minimise downtime

Reduce downtime by up to 99% & put an end to disruptive crashes, failures & maintenance windows. We measure our success by how efficient your IT systems are & how satisfied your employees are by our service.

Innovate & lessen privacy risks by harnessing technology

Our managed IT support solutions enable businesses, NGOs & schools to simplify management across the technology stack by harnessing AI to eliminate distractions, bottlenecks & hidden costs. We achieve this by consolidating IT support, management & CI into a single, award-winning solution.

Top #21 UK Managed IT Support Providers

“They’re growing their revenue, expanding their customer influence and exploring new technology that will propel them for years to come.” – Kris Blackmon, Channel Futures

"iQuda has always been one step ahead with our systems – we never have to worry about them."

Ready to get started?

We’d love to hear from you.