iQuda Staff Member of the Month – August 2017

Akilan Ratnagopal was voted as our staff member of the month for August 2017. Since joining iQuda in May of this year he has demonstrated an outstanding work ethic, positive attitude and a commitment to going above and beyond the call of duty. Well done, Akilan!

Akilan joined our team in May this year and from the get-go, his positive outlook and willingness to work were very apparent. He is quick to smile, eager to help and never fails to go above and beyond the call of duty.

Akilan is a member of our proactive team and handles essential maintenance tasks such as network administration and backup management on behalf of our valued clients. His work is vital in enabling us to deliver the ‘iQuda difference’ by ensuring that we spend more time on proactivity and value-added services than we do on fire-fighting preventative crises.

CEO Stephen Macintosh said:

“Akilan is an absolute pleasure to work with. No job is too difficult and he’s always willing to put his shoulder in and work when needed. Plus, he never fails to smile while doing it! We see staff like Akilan being a big part of our future success at iQuda.”

Akilan’s nomination comes in the wake of an outstanding month’s performance at iQuda. In August 2017 the team delivered against all metrics, improving all service KPIs and reducing our call wait time by an additional 2 seconds. Read the full post here.

Akilan was the proud recipient of the iQuda Excellence award trophy, a certificate of achievement and an awards presentation ceremony in front of the rest of the team.

Stay Tuned

Next month’s winner will be announced on our blog and in our newsletter. Please subscribe to be notified by email. For more information about the Excellence Award, please contact us directly.