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“I can happily say that the service we have received from iQuda has been excellent. They always have a friendly yet professional approach to dealing with problems and deal with them in a timely manner.”

Why iQuda?

We are a single point of contact that can cater for all business IT support needs. Our solutions cover the full IT spectrum from endpoint management to business IT strategy development. Over the past 3 years, we have retained 97% of all our clients and we boast market-leading service KPIs. If you are looking for a reliable and professional IT partner, we can help you.

We support a wide range of businesses, charities, hospices, schools and healthcare organisations in Hertfordshire, Bedfordshire, Buckinghamshire & London. Our experience supporting these unique industries makes us well positioned to support most corporate environments. We currently support companies with between 10 to over 600 users.

Why iQuda?

Contact us

01442 251 514

Free IT Assessment

Testimonials

What Benefits Do We Offer?

We offer a number of key advantages in addition to our extensive range of IT services:

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Business Facilitators

We believe that IT should facilitate and never hinder the smooth running of your business. Driven by this belief, we manage your IT to perform at its maximum potential. Our service process leaves you free to focus on your business, safe in the knowledge that your IT is taken care of. We achieve this through proactive management, monitoring and maintenance of all IT devices at your premises.

Unlike other providers who focus on niche product lines, we cater for every aspect of business IT. Our services run the spectrum from system design and procurement to ongoing support and strategic consultation. Our services are uniquely interlinked into one, single support contract covering every staff member and all your devices. This delivers an all-encompassing solution for simple IT management. All this is delivered with an emphasis on outstanding customer service.

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Tech Investors

We have invested in market-leading technologies that make the management of your IT simpler than ever. Our clients gain the full benefits of this investment without the costs. Our proactive monitoring infrastructure is just one example of our innovative practice. This software is installed on every machine we manage and allows us to monitor your entire estate in real-time. Automated fault alerts make us aware of potential problems before they can affect you.

Our clients experience excellent value for money and minimal downtime as a result of our investment in technologies that help us deliver a superior service. Coupled with our focus on delivering outstanding customer service, we are able to boast 97% client retention over 3 years. This is a testament to the level of service we continue to deliver.

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Customer Focused

There’s nothing worse than being faced with faceless, unfriendly service when you’re looking for technical support. Therefore we deliver IT support with an emphasis on positive customer service. With a focus on building long-term relationships founded on trust, our team are professional and friendly. Our dedicated account managers work hard to maintain regular contact with our clients and ensure we are always on track. Many of our clients have been with us for almost 10 years, despite substantial technological developments over that time. Over the past 3 years, we have retained 97% of our clients. See our testimonials.

“We have found iQuda to be responsive, trustworthy and forward thinking…They are always suggesting ways we can improve things, they have taken a huge burden off our shoulders, and they are always proactive.”

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ISO 27001 Certified

Our ISO 27001 certification delivers assurance that our security management practices are carried out in line with international best practice. The ISO 27001 standard is written by industry experts and provides a framework to ensure the highest standards of information security. Our whole operation is carried out according to this standard.

This certification is externally audited by the British Assessment Bureau who are UKAS accredited. Therefore, your assurance that we do what we say we do doesn’t have to come from us.

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IGSoC Compliant

We achieved IGSoC accreditation as part of our ongoing commitment to supporting IT for the healthcare industry. Our clients from this sector gain assurance that our practices are aligned to NHS standards of information security best practice.

We are continually working towards even higher levels of compliance. With regular compliance audits carried out across the company, we ensure that this standard is maintained by every member of our team.

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Experienced

Our team brings decades of IT support experience to the table. By resolving hundreds of support requests every day, our team has developed the skill they need to support businesses of all sizes. We deliver instant solutions to IT problems that get in the way of you achieving your goals. This applies regardless of the size or scale of the task at hand.

Working with clients ranging in size from 10 to over 600 users, we work efficiently to deliver IT solutions you can rely on. Whether you have a new project to complete or you want to completely outsource the management of your IT, we can help your IT prosper.

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Multi-Award Winning

iQuda has achieved recognition from a number of independent awarding bodies and we were voted Best Professional Services 2017.

Our demonstration of business innovation was recognized in 2016 following the introduction of a number of innovative IT support systems. These systems continue to deliver an outstanding platform for effective IT management. As a result of this innovation, our clients benefit from proactive support that leaves nothing to change.

In 2015 our support for younger people working in Hertfordshire was recognized. We run an active apprenticeship program and regularly provide work experience opportunities to schools in the local area. These opportunities provide tangible experience to help younger people improve their skills and get their IT careers started. See our accreditations page for more information.

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Industry Partnerships

As well as delivering our own services we have extensive partnerships with market-leading product and service providers. These partnerships help us to cater for every aspect of business IT.

We are Microsoft Authorized Education Partners and we also boast partnerships with Dell, HP, British Telecom (BT) and many other market-leading providers. These partnerships enable us to offer excellent pricing and allow us to offer vendor relationship management so your organization can focus on your core business.

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Industry Expertise

While we can cater for most technology reliant firms, we have extensive experience in a number of industries. We work with a large number of hospiceshealthcare providers, charities and schools in addition to a wide variety of businesses. As a result of these specialisms we have an in-depth understanding of industry-level requirements.

Our growth in these industries has been largely organic due to our ability to continually meet our clients unique needs.

Contact Info

01442 251 514

info@iquda.co.uk

Unit 3 Heron Business Park, Eastman Way, Hemel Hempstead, Hertfordshire, HP2 7FW

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