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Server Support

Unlimited maintenance, management, and support with all onsite visits included. Fixed-fee server support from an award-winning provider.

Your servers sit at the heart of your business. The support you receive must empower your business with a solution that guarantees to keep you up and running. Our proactive server support solution caters for businesses of all sizes. We ensure your business is able to leverage the opportunities available from an effective, efficient server environment. By taking care of all associated support, we leave you free to focus on your core business.

  • Maintenance and management
  • Unlimited remote and help desk support
  • Network monitoring
  • Technical support requests, advice, and assistance
  • Support for internal IT engineers
  • Ensuring compliance with ISO 27001, IGSoC, ITIL and other standards

Unlimited everything

Server support includes everything you need to cover your server against every eventuality. Sourcing the right support for network has never been simpler.

Patch Management

All patches and upgrades are checked for compatibility and then installed at scheduled intervals. Our approach ensures strong and dependable security, guaranteed.

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Reduce Downtime

Under proactive server management, we identify underlying performance issues and then prevent them from impacting your business. You benefit from optimised performance with as little downtime as possible.

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24 Hour Monitoring

We keep expert eyes on your infrastructure around the clock. Performance trends are identified and monitored to prevent any unexpected surprises. In most cases, we resolve issues before they affect you.

Contact us

01442 251 514

Free IT Assessment

Testimonials

What Benefits Do We Offer?

 

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Unlimited Support

Server support takes care of all maintenance tasks. Ongoing patches, updates, issues, errors and routine maintenance are all covered for a fixed monthly fee.

Setup in minutes, network monitoring tracks your network in real-time to spot underlying performance issues. We iron out problems as before they can impact your business, increasing uptime and overall performance along the way. Monitoring is available for servers, PCs, firewalls, internet connectivity and much more.

Within seconds, our engineers can connect to your server for proactive maintenance and support tasks. We see what you see in real-time which gives our team full oversight of your server performance. Technical support is available 08.00-18.00, Monday to Friday. 24/7 IT support is available.

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Expert Team

Our team is available to support you at any time. With skill across the IT spectrum, you always have access to the right skill for the task at hand. Our clear escalation path and resolution timeframe ensures your requests are dealt with efficiently. In business since 1999, our team has a proven track record of success with IT.

Working in line with global best practice such as ITIL and ISO 27001, every client we work with reaps the benefits of tried and tested business IT solutions. While we can work with any IT reliant business, we are specialists in the following sectors: healthcare, hospice, charity, education and corporate business. We currently provide our services in Hertfordshire, Bedfordshire, Buckinghamshire & London.

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Advanced Management

Advanced IT management tools allow our team to generate detailed reports covering your network. We equip you with the information you need to make informed business decisions about your IT.

Unlike other IT support providers, we provide reporting as part of the service. Loss of control is a major concern when outsourcing, therefore we ensure that we maintain transparency in our approach. Our reporting capability is one of many benefits we offer, delivering greater pound per pound value when you outsource your server support.

 

All Servers Supported

All server platforms can be catered for. Contact us to discuss your requirements if your server is not listed below.

  • 2000 Server Support
  • 2003 Server Support
  • 2008 Server Support
  • 2008 R2 Server Support
  • 2012 Server Support
  • Microsoft Server Support
  • Small Business Server Support
  • Microsoft Exchange Server Support
  • SQL Server Support
  • Terminal Server Support
  • Active Directory Support
  • Ubuntu Server Support
  • Linux Server Support
  • CentOs Server Support
  • VMWare Server Support
  • Veritas
  • SQL Server
  • Apache
  • Samba Support
  • Open VPN
  • BIND
  • RAS
  • TCP
  • IP
  • DNS
  • DHCP
  • Microsoft VPN
  • Terminal Services

Contact us

01442 251 514

Free IT Assessment

Testimonials

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