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School ICT Support

Professional school ICT support and IT services for the education sector. DBS checked engineers. ISO 27001 certified. Your trusted IT support partner for public and private sector schools.

How We Can Help Your School

We offer a comprehensive portfolio of IT services specifically tailored to the education sector.

Support

  • Supporting Internal ICT Departments
  • Full Outsourcing – All Your IT Taken Care of by iQuda
  • Implementing and Maintaining All Technologies
  • Staff IT Training and Development
  • Remote working solutions
  • ICT Strategy and Forward Planning
  • Active Directory Support and Maintenance
  • Network maintenance
  • Monitoring
  • 24 IT support
~

Security

  • Secure Browsing and website screening
  • Implementing best practice
  • Compliance & audits
  • Monitoring
  • Antivirus
  • Physical security
  • Firewall
  • Mail filtering

Solutions

  • Consulting
  • Asset management
  • Intranet implementation & design
  • Educational discount exploitation
  • Sourcing, selection & procurement
  • Laptops, mobile computers, tablets & portables
  • Cloud solutions, migration & implementation
  • Networking & wireless Internet

Contact us

01442 251 514

Free IT Assessment

Testimonials

School ICT Support Solutions

iQuda provides specialist managed school ICT support for education institutes based in Hertfordshire, Bedfordshire, Buckinghamshire, and London. We work with state and independent schools including primary schools and secondary schools. Current clients also include SEN schools (schools that cater for Special Educational Needs) and we are also able to cater to UK education sector college institutes. We offer a fully outsourced IT support solution for schools and we also work alongside internal ICT teams and technician. You choose the level of support you need.

Our approach to supporting learning institutes with their ICT infrastructure is simple: we use cutting-edge technology and our long-term experience to facilitate your teaching and learning strategy. We develop our support offering in line with the unique needs of your students, teachers, administrative staff and management. Working closely with your headteacher, bursar and ICT coordinator, we strive to make the management of your IT infrastructure as simple as possible. Our aim is to remove the hassle from technology-assisted education and to deliver reliable IT solutions that facilitate learning and efficient school management.

We are proud to work with industry leading suppliers and we guarantee to cater for all your procurement and academic software licensing needs. Our team monitor the latest innovations and can advise on solutions for collaborative learning, enabling you to equip your students with the latest technologies, at every stage from young children, to SATs, GCSE and A-Level students.

School ICT Support

Tailored School ICT Support

Our solutions include IT procurement, academic software licensing, consulting, projects, cloud and data services, help desk support, remote support, managed connectivity, networking, network management and more. We are able to cater for all of our clients ICT requirements, everything from developing your classroom and IT suite technology, to training your teachers and consulting on the latest technology integration solutions. We also provide solutions for devices shared between classes such as shared laptops, transported and stored on laptop trolleys.

We have also worked extensively in developing solutions for secured browsing and Internet restriction. Our solutions are reliable – parents are rest assured that their children are adequately protected while using the Internet at school. This is a vital feature for institutions that teach using internet enabled devices such as PC’s, iPads, tablets, and laptops.

Service contracts are flexible. We understand that using technology in education is a diverse field, so we make sure that you can trust us to accommodate your changing needs as they develop.

ISO 27001 Certified, DBS Checked Engineers

Our ISO 27001 certification provides assurance that information security lies at the forefront of our service. Engineers who visit school sites are DBS and List 99 checked to ensure that the safety of your students is guaranteed.

Outsourcing your schools ICT support can be daunting but our transparent approach aims to reassure you at every stage. We develop relationships with multiple school departments and we often sit at school board meetings to ensure that you have full control over your outsourced support. Industry-leading management reporting software is included in our school ICT support service. This gives you full insight into how we are delivering our service and how your system is performing.

School ICT Support

“They are always suggesting ways we can improve things, they have taken a huge burden off our shoulders, and they are always proactive. The staff we see on site from time to time are polite, friendly and approachable. They are transparent in their costings, fair and reasonable. We therefore, based on our experience to date, have no hesitation in recommending them.

For reference we have approximately 100 staff and 400 students. Most members of staff have a PC, we have a whole host of printers and photocopiers, 50 iPads and approximately 80 laptops. Our I.T. teaching is done using laptops and a wireless network.”

Bursar and Clerk to the Governors, Private Preparatory School

 

At a Glance

  • Protection from external threats including unauthorized access, viruses, trojans and other malicious activity.
  • 99% uptime across all IT systems.
  • 24/7 Proactive server, computer and device monitoring.
  • Helpdesk available 24/7 x 365 – access to IT skills around the clock (add-on)
  • Asset management – managing your equipment lifecycle and all other ICT facilities and requirements.
  • Industry-leading software and technologies for unparalleled service. Unlimited helpdesk and remote ICT support for schools.
  • Unlimited helpdesk and remote ICT support for schools.
  • Integrity in IT – our slogan reflects our focus on transparency, honesty, openness, and fairness.
  • Our team has a wealth of knowledge and understanding about the unique needs of schools.

We offer guarantee service levels for all managed IT support clients. Our managed IT support offers an all-encompassing solution that covers every aspect of IT management, monitoring, and ongoing maintenance. Unlimited remote and helpdesk technical support is included. With dedicated account management, we assist with driving your IT forward as a strategic tool. Tailored monthly and quarterly reports provide you with all the information you need to make informed management decisions. Reports cover our performance against SLAs, hardware and software performance, licensing, system trends and any underlining issues we have encountered. Our engineers are DBS checked (previously CRB) and attend your site for maintenance work at regular, scheduled intervals. All technicians who visit your site carry full identification and attend site in branded iQuda uniform. Our engineers are trained in line with international ISO 27001:2013 Information Security Standards, leaving you rest assured that your confidentiality and security is our number one priority.

Available in conjunction with managed IT support, we offer 24/7 IT support for instant access to remote and telephone support around the clock. Our IT support is facilitated by market-leading, award-winning technologies. Remote support saves you money because no time is wasted. There are no call-out charges, and your support technician sees what you’re seeing in real-time. The Government Department for Education offers useful buying advice for schools regarding their IT buying process. This can be found here.

Contact Info

01442 251 514

info@iquda.co.uk

Unit 3 Heron Business Park, Eastman Way, Hemel Hempstead, Hertfordshire, HP2 7FW

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