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Our onsite support solutions deliver best-in-class IT expertise to assist with maintenance tasks, fault resolution and project work

Onsite Support Solutions

Our solutions offer the capacity, manpower and skill you need to achieve unparalleled IT performance.

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Expert Engineers

Our expert team of qualified engineers are available to assist direct at your premises. From projects to routine maintenance, additional capacity and IT relocations, we deliver unparalleled support to help you maintain IT agility.

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Contractual Support

Our managed IT support solution offers fixed-fee contractual support with unlimited onsite cover during business hours. In addition to these benefits, our service also includes unlimited remote support, maintenance, 24/7 monitoring and IT vendor management.

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How We Can Help

  • Project work including infrastructure upgrades
  • Installations
  • Solution implementation
  • Server room management
  • Wi-fi projects
  • System relocation
  • Fault diagnosis and resolution
  • Office relocation
  • New premises setup
  • Cabling work
  • Asset management
  • Facilities management & maintenance
  • IT audits
  • IT security assessments
  • Risk assessments
  • Security solutions
  • Home user / remote worker support
  • Onsite support for multi-site firms

Benefits of Our Service

Wide Coverage

Although we typically cover a 40+ miles radius of Hemel Hempstead, we do work further afield. Some clients we work with are based as far as Southampton, Sheffield and many also work abroad.

ISO 27001 Certified

As an ISO 27001 certified company, our engineers are well versed with this global information security standard.

You can be confident about our credentials to support you if you are ISO 27001 certified or working towards compliance.

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24 Hour Cover

It can be difficult to free up time during business hours to upgrade a server or fix a fault. We offer out of hours onsite support to take away the pain of interruptions during productive hours.

We cover early mornings, evenings & weekends if you require support outside of office hours. We also provide 24/7 IT support as an ongoing service in conjuction with managed IT support.

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DBS Checked Engineers

All onsite support engineers are DBS checked. We work with a number of local schools and healthcare providers where this is particularly important.

Our engineers attend site in branded iQuda uniform with full identification. All onsite visits can be verified with our head office.

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Industry Experience

We are well experienced with all aspects of business IT support. The solutions you receive will be dependable, fit for purpose and based on industry best-practice.

Due to our extensive experience, we are relied upon by hundreds of businesses ranging in size from 10 to over 600 users.

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NHS Information Governance

We hold the highest possible level of Information Governance Compliance with a 100% IG Toolkit score. We are a preferred provider for many prominent hospices and healthcare provides where this is particularly important.

If you are based in the healthcare industry, this will be of enormous benefit to you too. View our accreditations.

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Insurance

We are fully-insured for all work completed. Please contact us to request a copy of our insurance policy certificate if required.

Book A Free IT & Cyber Security Review

Abandon traditional approaches to security with our next-generation cyber security review and gain extensive insights to accelerate your security transformation.

Our free review serves to introduce iQuda and demonstrate our offering with no initial commitment giving you a risk-free, honest insight into our multi-award winning offering.

Learn More

We support organisations throughout Hertfordshire, Bedfordshire, Buckinghamshire & London. Areas we currently support include Hemel Hempstead, Aylesbury, Chesham, Amersham, Dunstable, Berkhamsted, Tring, St Albans, Barnet, Watford, Kings Langley, Abbots Langley, Harpenden, Hatfield, Luton and surrounding areas.

To enquire about our onsite support solutions or arrange a consultation, please contact us directly.

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