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Onsite Support

Onsite support for fault resolution, project work & more. Our onsite support engineers are DBS checked and fully insured.

Onsite Assistance

Your IT sits at the heart of your business. Having access to a team of qualified team of onsite support IT engineers ensures you are never stuck without help.

Our onsite engineers resolve IT issues, assist with projects and provide additional manpower and expertise. Whether your server has just failed or you need help relocating your IT infrastructure, we can help you. Contact us today to discuss your requirements.

Contractual Support

Managed IT support includes unlimited onsite support during business hours. Although we aim to fix 90% of issues remotely, sometimes physical maintenance or a presence at your site is necessary. This is always included as part of our service.

In addition to these benefits, our service also includes unlimited remote support, maintenance, 24/7 monitoring and IT vendor management. Managed IT support offers all the benefits of an internal IT team for a fraction of the cost.

Skill & Expertise

Onsite support gives you a cost-effective way to access skill, expertise & support. We realize that while IT is necessary it can also be distracting, therefore we strive to make outsourcing this function simple.

If you require ongoing support, a one off project or even additional support for your internal IT team, we can help you. Our pricing is transparent and provides excellent value for money.

Areas Covered

  • Project work including infrastructure upgrades
  • Installations
  • Solution implementation
  • Server room management
  • Wi-fi projects
  • System relocation
  • Fault diagnosis and resolution
  • Office relocation
  • New premises setup
  • Cabling work
  • Asset management
  • Facilities management & maintenance
  • IT audits
  • IT security assessments
  • Risk assessments
  • Security solutions
  • Home user / remote worker support
  • Onsite support for multi-site firms

Contact us

01442 251 514

Free IT Assessment

Testimonials

What Benefits Do We Offer?

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24/7 IT Support

It can be difficult to free up time during business hours to upgrade a server or fix a fault. We offer out of hours onsite support to take away the pain of interruptions during productive hours.

We cover early mornings, evenings & weekends if you require support outside of office hours. We also provide 24/7 IT support as an ongoing service in conjuction with managed IT support.

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DBS Checked Engineers

All onsite support engineers are DBS checked. We work with a number of local schools and healthcare providers where this is particularly important.

Our engineers attend site in branded iQuda uniform with full identification. All onsite visits can be verified with our head office.

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ISO 27001 Certified

As an ISO 27001 certified company, our engineers are well versed with this global information security standard.

You can be confident about our credentials to support you if you are ISO 27001 certified or working towards compliance. View our accreditations.

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Expert Engineers

We are well experienced with all aspects of business IT support. The solutions you receive will be dependable, fit for purpose and based on industry best-practice.

Due to our extensive experience, we are relied upon by hundreds of businesses ranging in size from 10 to over 600 users.

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Unhappy With Your Provider?

Switching to iQuda is simple. We manage your migration from your existing provider and your onboarding process as part of the service.

Not every provider is forthcoming when you decide to switch provider but our experience in this area makes the process as simple as possible. Please contact us to discuss your needs and we’ll help you find a solution that works for you.

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Wide-Coverage

Although we typically cover a 40+ miles radius of Hemel Hempstead, we do work further afield. Some clients we work with are based as far as Southampton, Sheffield and many also work abroad.

Via remote support we cater for 90% of IT issues remotely, regardless of your location.

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NHS Information Governance

We hold the highest possible level of Information Governance Compliance with a 100% IG Toolkit score. We are a preferred provider for many prominent hospices and healthcare provides where this is particularly important.

If you are based in the healthcare industry, this will be of enormous benefit to you too. View our accreditations.

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Insurance

We are fully-insured for all work completed. Please contact us to request a copy of our insurance policy certificate if required.

 

Contact Info

01442 251 514

info@iquda.co.uk

Unit 3 Heron Business Park, Eastman Way, Hemel Hempstead, Hertfordshire, HP2 7FW

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