To remain competitive, every business must focus on its core competencies. That’s why outsourced IT support makes sense.
- Account management
- Priority service
- Clear escalation path
- Level 1, 2 and 3 engineers
- All support provided in-house
- Ticket management
- Scale up or down with ease
- Discounts for registered charities
- All support included
- Onsite visits covered
Under a managed IT support contract, all your IT needs are covered. You will benefit from unlimited remote, telephone and onsite support for day-to-day issues as well as strategic guidance and proactive to help you get the most from your systems.
Proactive IT Management
All proactive management is handled by our team. We use remote 24/7 monitoring technologies to highlight potential issues or weaknesses and iron them out before they become critical. Your systems are streamlined and configured to operate at their optimum for as long as possible.
Who is This Service Right For?
If you’re a technology-reliant firm with 10 or more users, managed IT support will work for you. You may be looking to outsource entirely or maybe you need access to extra skill from time to time. No matter your situation, we can develop a solution that works for you.
- Unlimited IT help desk support
- Unlimited remote support
- 24/7 monitoring
- Unlimited IT consulting
- Onsite support for issues we can’t resolve remotely
- Vendor management
- License management
- Patch & update management
- Security management
- Asset management
- IT reporting
- 24/7 IT support available as additional service
Why Choose iQuda?
We’ve supported small to medium companies since 1999. With extensive support experience, we have the skill and expertise needed to help you get the most from your IT.
We offer a range of services that cater to most business IT needs. As a result, most of our clients rely on us as their single ICT solutions provider. You’ll only need to deal with us, giving a clear line of responsibility for your IT infrastructure.
In addition to our experience, we are ISO 27001 certified, Cyber Essentials Certified and NHS IGSoC compliant. These certifications provide assurance that we work in line with best practice and that we’re focused on security.
Our typical client profile:
- Between 10 to 600 users
- Based in London, Hertfordshire, Bedfordshire or Buckinghamshire
- Operating in the charity, healthcare, education or commercial sector
- Reliant on a range of systems including a mixture of cloud and on-premise IT
- Priority placed on uptime and productivity
- Focused on results
- Growth oriented
With our head office based just outside the M25, we are well located to support North, East, West and Central London.
If you would like more information about our managed IT support London service, please contact us today or call us on 01442 251 514 and our experts will be happy to advise you further. Full references from current clients are available by request.
Our Head Office