IT Support Hemel Hempstead
IT should help streamline your processes, connect you to your stakeholders and make your life simpler. This doesn’t always happen, and that’s where we come in. Our portfolio of business IT support services are designed to cater for every aspect of business IT.
With the smooth-running of your business at the forefront of our service, we remove your IT frustrations and leave you free to focus on your core business.
We work with businesses ranging in size from between 10 to over 600 users. Our clients are diverse, but they all share the common trait: they want their IT to work as smoothly as possible so they can focus on their business.
Multi-award winning IT support to cater for every aspect of business IT.
01442 251 514
Free IT Assessment
What Can We Do For You?
We offer scalable, flexible IT support to cater for all business requirements.
Flexible IT Support
We offer scalable, flexible support to cater for all business requirements. Whether you are a new business or you’re simply looking to improve how your IT operates, we can help you. Some clients rely on us for casual support, others for data backup or technical consulting. We are confident that you will benefit from our services and we welcome all new enquiries. Get in touch today to find out how we can help you.
Managed IT support is our primary service. For a fixed monthly fee, managed IT support makes your IT our responsibility. We take ownership of all ongoing maintenance and support across your entire estate. This includes all software updates, upgrades, technical support, strategic planning and all other IT related assistance. Managed IT support includes proactive monitoring and reporting functionality across all covered devices. Unlimited remote and help desk support is included, from 9.00-17.00, Monday to Friday. Where additional support is required, we offer 24/7 IT support for support around the clock. Discover the benefits of 24/7 IT support now.
Our help desk team deliver remote support for instant assistance anywhere in the world. Remote support allows our team to see the issue you are experiencing in real-time. Up to 90% of all IT issues can be resolved remotely, which makes this an efficient and effective way to empower your business with instant IT support. Where an issue cannot be resolved remotely, we have a team of onsite engineers available to deliver support direct to your premises.
Assistance is only ever a phone call away. Our IT support help desk delivers immediate assistance direct from our Head Office in Hemel Hempstead. We resolve dozens of support requests every day and as a result, we’re well positioned to support all technical queries and daily IT issues. Whether you’re having trouble opening an email attachment, or your PC is slow and getting in the way of you working, our help desk team will resolve the underlying issue so you can get back to work.
IT That Works
On team focus on empowering you with IT that simply works. Our proactive approach ensures that we continually reduce the IT interruptions and downtime you experience, leaving you with IT you can rely on to perform every time. With all your IT taken care of, you’re free to focus on driving your business forward, safe in the knowledge that your business has the technological infrastructure it needs to grow.
We offer detailed management reporting to every client we work with to ensure that you have all the information you need to make informed decisions. Reports cover all aspects of your IT performance, including the age of your devices and their anti-virus status. These reports help you to stay on top of your IT, while gaining benefits through an outsourced solution.
Given how complex business IT can become, it’s often not long before maintaining your IT becomes a job role within itself. Not all businesses have the resources required to employ an internal IT technician, and that’s where we come in. With a complete portfolio of IT support services, we offer a single point of contact that caters for every aspect of business IT. From procuring your equipment and implementing new solutions, to managing your vendor relationships and providing technical support – we’ve got it covered.
Help delivered to your door. Our skilled engineers will travel to your site at pre-booked times to deliver support direct at your premises. All aspects of IT support can be covered, including site relocation, cabling, and manual maintenance. All engineers are DBS checked and attend site in branded uniforms. All visits can be verified with our Head Office.
Solutions & Expertise
Our team is well experienced and we have helped hundreds of business since we began in 1999. Over the years we have become business IT specialists, and our experience is transferred to every additional client we work with. As a client, you gain the benefits of a whole team of IT technicians managing your infrastructure. We are here to advise and support you whenever you need us.
Where We Work
We are trusted by organisations throughout Hertfordshire, Bedfordshire, Buckinghamshire and London. Since 1999, we have been relied on to take care of IT so our clients can focus on meeting their business objectives. Although we support businesses across a range of sectors, we have developed a number of niche specialisms in industries such as healthcare and education.
Our IT support Hemel Hempstead offering is focused on giving you the freedom you need to focus on your core business, safe in the knowledge that your IT is taken care of. We have achieved award recognition for the services we offer. Visit our awards and accreditations page to find out more.
Areas we currently support include Hemel Hempstead, Aylesbury, Chesham, Amersham, Dunstable, Berkhamsted, Tring, St Albans, Barnet, Watford, Kings Langley, Abbots Langley, Harpenden, Hatfield, Luton, London and the surrounding areas.
01442 251 514
Unit 3 Heron Business Park, Eastman Way, Hemel Hempstead, Hertfordshire, HP2 7FW