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iQuda Sponsors the 2018 Isabel Hospice Bubble Rush 5K

iQuda Sponsors the 2018 Isabel Hospice Bubble Rush 5K Sunday 22nd July saw 1300 runners head down to Cheshunt Park to take part in the Bubble Rush 5K Race for Isabel Hospice.  The hospice hopes to raise around £30,000 from the event to help fund...

iQuda Joins the Peace Business Partnership

iQuda Joins the Peace Business Partnership As of July 2018, iQuda joined the Peace Hospice Care Business Partnership as a Silver Level Partner. iQuda is the latest in a string of companies who decided to make a regular monthly donation to help...

iQuda Passes Third ISO 27001 Audit

iQuda Passes Third ISO 27001 Audit iQuda recently passed it’s third annual ISO 27001 audit, leading the company to secure certification for another year. The external audit, carried out by the British Assessment Bureau, raised no major...

iQuda Ranked as Hertfordshire’s Number 1 MSP

iQuda Ranked as Hertfordshire’s Number 1 MSP We are delighted to announce that iQuda has been recognised as the number 1 Managed Service Provider in Hertfordshire! The announcement was made by Channel Futures on 26th June 2018, when the company was...

iQuda January 2018 Service KPIs

iQuda Service KPIs January 2018 2018 is off to a roaring start! The team started the year as we mean to go on, ending the month on strong KPIs, Our customer satisfaction rating was notably strong at 99% for the month. Since we first began...

iQuda December 2017 Service KPIs

iQuda December 2017 Service KPIs Due to the festive period, December was a quieter month for the service desk. The total number of reactive requests we processed last month fall dramatically from 1954 in November to 1373. The team improved on...

iQuda Christmas Party 2017

iQuda Christmas Party 2017 On Friday 8th December The iQuda team celebrated another successful year at the annual Christmas party. Congratulations to Garth and Martin, who took home the prize for Staff Member of the Year and Runner-Up. The team...

iQuda November 2017 Service KPIs

iQuda November 2017 Service KPIs November saw our average customer satisfaction rate rise while all other metrics were more or less maintained. Most notably the number of reactive tickets closed fell from 2296 in October to 1954 in November....