page contents
Select Page

Hospice IT Support

Trusted by hospices throughout Hertfordshire, Bedfordshire and Buckinghamshire

iQuda currently supports a number of prominent Hospices based in Hertfordshire, Bedfordshire and Buckinghamshire. For the majority of our clients, we provide an all-inclusive outsourced IT support solution. We also work in partnership with existing IT directors and teams, providing specialist solutions or additional IT support capacity. Our services cover every aspect of the Hospice IT lifecycle, including system design and implementation all the way through to end user support, compliance, asset management and more.

We cover hospice centres, hospice shops and warehouses – providing a full-service IT support solution, tailored to the palliative care industry. Our skilled team of engineers has worked with the hospice sector for almost a decade, and our growth in this sector is driven by strong testimonials from existing hospice clients.

With a UK-based technical support desk, a team of DBS-checked onsite engineers and strong Hospice support credentials, we support more local hospices than any other Hertfordshire based IT support provider.

IGSoC Compliant

With an IG Toolkit score of 100%, we hold the highest possible level of IGSoC compliance.

All Devices Catered For

We cater for all server makes and models including Windows, Linux and Mac. All portable devices are catered for, and we support all additional IT hardware such as firewalls, switches and networking equipment. In addition to traditional hardware, we provide support for cloud-based systems and applications. Our services cover the IT lifecycle, from design to procurement, installation and end-user support. Substantial discounts are available on hardware, software, licenses and services for registered charities.

What Can We Do For You?

Our services are uniquely tailored to the hospice sector through years of experience in the industry.

Managed IT Support

Complete IT outsourcing or support for internal IT teams. Includes IT management, maintenance and support.

Security

Enhanced hospice security through market-leading technology, software and procedures.

Projects

Corporate and public Wi-Fi solutions, N3 Network projects, information sharing, cabling and more.

IT Services

Data, disaster recovery, Internet lines, IT help desk, 24/7 support and more. We cater for every aspect of Hospice IT support.

How Can We Help You?

All managed services are SLA guaranteed. Custom reports are sent to you at regular intervals to ensure you retain oversight of your systems. A dedicated account manager serves as your direct point of contact for all queries.

Support

  • Remote hospice IT support
  • Help desk support
  • Technical support
  • Managed internet solutions
  • Outsourced IT support for hospices
  • Managed IT support services
  • Onsite support
  • Support for hospice shops
  • Network support
  • Server support
  • Support for mobile devices
  • Application support

Hospice IT Solutions

  • Hospice cloud
  • Hospice email
  • Hospice Data solutions
  • Disaster recovery
  • Corporate and Public Wi-Fi
  • Networking
  • 24-hour IT support
  • 24-hour monitoring
  • Procurement
  • Discounted licensing
  • Software
  • Asset management
  • Vendor management
~

Security

  • Anti-Virus protection
  • Anti-Malware
  • Security risk assessment
  • Email filtering
  • Firewalls
  • Encryption
  • 2-factor authentication
  • Cybersecurity
  • Risk management
  • Network security
  • Hospice network monitoring
  • Group policy
  • Security consulting
i

Compliance

  • ITIL
  • ISO 27001
  • NHS Information Governance (IGSoC)
  • N3 Network Compliance
  • Consultancy
  • Strategic guidance
  • Best practice implementation

“Since 2011, iQuda has provided maintenance and  IT support for all Hospice IT systems.

The services iQuda currently provides us include:

  • Maintenance of the network, switches, servers and approximately 150 PCs.
  • Managing Hospice broadband connections
  • Installing, upgrading and updating sfotware and hardware as necessary 
  • A technical support helpline in normal working hours
  • Quick escalation of support for problems which cannot be resolved remotely
  • Onsite support as needed 
  • Offsite backups and disaster recovery
  • Specific projects, currently including remote and mobile working and upgrading the Hospice Wi-Fi
  • Sourching hardware and software as required 
  • Technical strategic advice and planning

am happy to confirm that the service we have received from iQuda has been excellent. We have a good working relationship, and iQuda has responded quickly to crises. The team has a friendly, reassuring and professional manner, and deal with problems and queries quickly and competently. I do not hesitate to recommend iQuda as an IT support services supplier.”

Bringing Technology & Care Together

From experience we know that hospices are all about providing the best care possible. We strive to bridge the gap between technology and care, delivering reliable IT solutions to common IT problems. Working closely with your management team, we get to understand your goals and how your hospice operates. We implement best-practice solutions, in line with compliance requirements, to enable you to gain the greatest possible strategic advantage from your IT

 Why iQuda?

We can help your leverage all opportunities available to your organisation and make the most of what technology has to offer. Outsourcing your IT support delivers freedom to focus, safe in the knowledge that your IT is taken care of.

  • Years of experience in the hospice sector
  • We support a number of local hospices
  • NHS Information Governance Compliant – 100% IG Toolkit Score
  • ISO 27001 certified
  • Complete IT service offering
  • 100% UK-Based

Contact us

01442 251 514

Free IT Assessment

Testimonials

Share This