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Managed IT Support Bedfordshire

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Managed IT Support Bedfordshire

An unreliable network impacts productivity, efficiency and ultimately on your bottom line. Not every business has the skill or manpower required to get the greatest value from technology. That’s where we come in.

Managed IT support delivers effective support for business information technologies. The service is agreed in advance and tailored to the technology your business uses. All your support needs are covered for a single and fixed monthly fee that covers IT management, maintenance, support & monitoring.

Our managed IT support solutions give you expert support at a fraction of what it costs to provide this level of support in-house. This service is used extensively as an entirely outsourced solution or to provide additional support to internal IT teams. Managed IT support is cost-effective, giving your business expert support at a price you can budget and plan for.

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Service Overview

Unlimited Support

Our managed IT support Bedfordshire service includes unlimited remote and help desk user support. There are no caps or limits, as long as the support is covered within your predefined contracts.

All maintenance tasks are scheduled in advance and carried out remotely. Your updates, patches, configuration and administration tasks are covered, resulting in far more effective systems that are managed in line with global best practice.

Proactive Service

Managed IT support is a proactive investment in your IT systems. The service is vastly superior to a typical IT support agreement and adopts a strategic approach to IT management. Your support needs are covered, but you receive a lot more than that. We include unlimited consulting on business information technology, helping you get the greatest possible value from your investments. Our experience extends maintenance and we can help with areas such as cost reduction, innovation, and business efficiency.

Key Benefits

  • Account management
  • Priority service
  • Clear escalation path
  • Level 1, 2 and 3 engineers
  • All support provided in-house
  • Ticket management
  • Fixed-fee service – manageable monthly fee
  • Scale up or down with ease
  • Discounts for registered charities
  • All support included
  • Onsite visits covered

What We Cover

Why Work With iQuda?

Thrive Through Technology

Technology can feel like a burden, but we believe it holds the key to a thriving business. Our extensive experience assisting businesses of all sizes in turning their slow, inefficient network into a direct source of competitive advantage is our promise to you.

If you’re frustrated with your setup or you’ve a point where your IT is holding you back, contact us and let us do the rest.

SME IT Specialists

We’ve supported small to medium organisations since 1999 and have decades of previous experience. Our team has the skill, expertise and manpower required to support your business on it’s journey of digital transformation.

Our range of services are tailored to cater for SME organisations and we strive to cater for the typical IT needs of clients who fit this profile. As a result, most clients we work with rely on us as their single IT provider.

Client Profiles

  • Between 10 to 600 users
  • Based in Hertfordshire, Bedfordshire, Buckinghamshire or London
  • Operating in the charity, healthcare, education or commercial sector
  • Reliant on a range of systems including a mixture of cloud and on-premise IT
  • Priority placed on uptime and productivity
  • Value-driven
  • Results-focused
  • Growth-oriented

Benefits We Offer

  • Extensive experience
  • In business since 1999
  • ISO 27001 Certified
  • NHS IGSoC Compliant
  • Cyber Essentials Certified
  • Range of IT services
  • Multi-award winning provider
  • All services provided in-house

Contact Us

Our head office is located in Hemel Hempstead. We provide support throughout Bedfordshire and surrounding counties. To discuss your managed IT support requirements, please contact us today on 01442 251514 or email us on info@iquda.co.uk. We offer a free consultation and IT site survey – ask one of our representatives for more information.

Phone

01442 251 514

Address

Units 3 & 4 Heron Business Park, Hemel Hempstead, Hertfordshire, HP2 7FW

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