page contents

24/7 IT Support

Unlimited remote & technical support. Expert support for companies that work around the clock.

 

}

Unlimited Support

We support your business around the clock, with no restrictions. Unlimited remote and help desk support included.

}

247, 365

Nothing should get in the way of your business. Our 24/7 support solution operates without limits. No closures, no exceptions.

UK-Based

Our 24 hour team is 100% UK-based. No part of the service is outsourced and all support is provided in-house.

Fixed-Fee

You’ll never receive unexpected fees or charges. Unlimited support is charged at a fixed monthly rate.

Contact us

01442 251 514

Free IT Assessment

Testimonials

Key Benefits

R

Anytime Support

When disaster strikes, there’s often no time to wait until Monday. Our IT support help desk team are on hand to support you 24 hours a day, 365 days a year. Whether you employ an existing out-of-hours team and need extra capacity or you’re looking to outsource this function, we’ll find a support solution that works for you.

24/7 IT support is delivered via the Internet, meaning we can support you wherever there is an Internet connection. From problems opening files to Microsoft Outlook issues, server errors and more – you’ll never be stuck without assistance again. 90% of issues can be resolved remotely and within 1 hour, making this an efficient solution for out-of-hours support.

R

Instant Assistance

When your business operates 24/7, it’s essential that your IT partner can meet your needs at your convenience. 24/7 IT support delivers instant assistance, day or night, for all emergency IT requests.

24/7 IT support was introduced in response to a growing number of requests from our health care clients. Today we provide this service to a number of hospices, doctors, nurses and manufacturing plants to name a few. If your business is reliant on technology to continue delivering products or services around the clock, 24/7 IT support is the perfect solution for you.

24/7 IT support is only available in conjunction with managed IT support.

R

Award-Winning Team

Our process couldn’t be simpler. When you need assistance, call us. We connect, we assist. It’s really that simple. We deal with clients from a wide range of sectors who use a vast range of devices and applications. There’s not often an IT issue we have not seen and successfully resolved before.

All 24/7 support is provided in-house, with no part of the service outsourced. A personal out-of-hours helpline number is assigned to you, for an immediate pathway to support. All calls are charged at standard rates and we never use 0845 numbers.

24/7 support is available to existing managed IT support customers. By combining services under a single contract, you benefit from substantial cost-savings.

R

Proactive IT Monitoring

We roll-out 24 hour IT monitoring tools to every device we support. This allows us to see the issues you experience in real-time, making our support more effective than ever. By monitoring your devices around the clock, we identify performance trends and respond to system lags before they effect you.

Features:

  • Server status checks
  • Internet connectivity and performance
  • Windows service scans
  • Operating system monitoring
  • Network device connectivity
  • RAID device, drive space and SNMP checks

Current Clients

Areas we currently support include Hemel Hempstead, Aylesbury, Chesham, Amersham, Dunstable, Berkhamsted, Tring, St Albans, Barnet, Watford, Kings Langley, Abbots Langley, Harpenden, Hatfield, Luton, London and surrounding areas.

Healthcare

Doctors, nurses, radiologists, medical night staff and many more.

Hospice

We support a number of the most prominent local hospices.

Corporate

Business clients such as manufacturing plants and online distributors rely on iQuda for 24/7 IT support.

Charities

iQuda supports a number of charities with night time care staff.

Contact Info

01442 251 514

info@iquda.co.uk

Unit 3 Heron Business Park, Eastman Way, Hemel Hempstead, Hertfordshire, HP2 7FW

Share This