page contents

POWERFUL BUSINESS IT SUPPORT

Love your business but not your IT or the support you receive? We’re a match made in heaven.

 

 

Services

BREAK WITH TRADITION

Technology has moved on. So should the support you receive. Outsource like never before with unlimited and SLA guaranteed, fixed-fee business IT support. That’s what we do.

 

 

 

Learn More

KNOW INFRASTRUCTURE WITHOUT LIMITS

The cloud-computing stack delivers unparalleled scalability, flexibility and adaptability with zero upfront hardware costs.

 

 

 

 

 

 

DISCOVER CLOUD

REPUTATION IS EVERYTHING

We’ll let ours do the talking. Our growth in the IT industry is driven by continued client satisfaction, since 1999.

 

 

 

Why iQuda?

KEEP ON GROWING

Big enough to grow with, small enough to remain flexible. We cater for companies with 10 to 650+ users and growing.

Learn More

MANAGED IT SUPPORT

Unlimited support across all devices and users. Fixed-fee, SLA guaranteed.

IT SERVICES

More than support. We deliver powerful IT solutions designed to cater for small to medium clients.

CLOUD

Virtual software and infrastructure solutions delivered through the Internet. UK-based hosting available.

SECTORS

We work with healthcare providers, hospices, schools, charities and commercial clients with 10 – 650+ users.

FREE IT ASSESSMENT AVAILABLE

To improve your IT it’s vital to understand where it is now, and where it should be. Our free assessment provides practical insights that cover your whole network. This equips you with the information you need to make informed business decisions.

“We have found iQuda to be responsive, trustworthy and forward thinking. Issues that we have had in the past with an unstable network and inability to support the amount of people we have on site, have now disappeared.”

Bursar and Clerk to the Governors

HOW WE CAN HELP

  • All aspects of business IT support
  • IT support & maintenance
  • System design & implementation
  • Desktop, server & mobile support
  • Connectivity
  • IT help desk
  • Networks
  • Security

January Service KPIs

  • 99.77% SLA Resolution Met
  • 1412 IT Issues Resolved
  • 77% Same-Day Resolution
  • 14 Second Average Call Wait

less efficient due to IT interruptions?

i

Consumed by vendor and license management?

Frustrated by downtime and malfunctions?

Concerned about information security?

We’ll take care of it

We deliver a complete portfolio of technology service and support solutions designed to cater for small to medium clients. With your goals placed at the forefront of our service, we focus on maximising the advantages you derive from your IT systems. Our services provide tangible value-for-money and we guarantee to make a measurable difference to the value you derive from your IT.

MORE THAN JUST SUPPORT

We strive to deliver more than just IT support. Using the experience we have gained since 1999, we work for our clients as a trusted technology partner. We aim to cater for every business IT requirement, therefore we provide unlimited consulting and advice on all aspects of IT design, installation, maintenance, planning, security and compliance.

COVER ALL DEVICES WITH UNLIMITED SUPPORT

Managed IT support gives you complete coverage across all servers, desktops and portables. Your infrastructure is professionally managed and proactively monitored 24/7. Fixed-fee service.

IT Support

SUPPORT LIKE NEVER BEFORE

Our support engine is driven by market-leading technologies. Our platform includes innovative estate monitoring, reporting and ticket allocation systems that deliver outstanding fault-tolerance and a consistent support experience time and time again.

IT Support
IT Support

EXPERT IT PEOPLE

Our head office in Hemel Hempstead comes equipped with a fully-operational IT support team. We operate an in-house technical support help desk and we have a team of qualified onsite engineers who deliver our services around the country.

We currently support businesses, charities and other organisations throughout Hertfordshire, Bedfordshire, Buckinghamshire and London. This includes the following areas: Hemel Hempstead, Aylesbury, Chesham, Amersham, Dunstable, Berkhamsted, Tring, St Albans, Barnet, Watford, Kings Langley, Abbots Langley, Harpenden, Hatfield, Luton & London. Our clients are from a wide range of industries and we have a wealth of experience supporting Hospice, Healthcare, Charity, Education and SME business clients. Our current clients range in size from 10-650 users. Please explore the information below or visit our product pages for more information about specific services.

Empower Your Business with Comprehensive IT Support

 

CONTACT INFO

01442 251 514

info@iquda.co.uk

Unit 3 Heron Business Park, Eastman Way, Hemel Hempstead, Hertfordshire, HP2 7FW