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Multi-Award Winning IT Support

Tailored Support

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Enterprise Security

Digital Transformation

Thrive Through Technology

The global economy is driven by technology. Success hinges on your ability to adopt, adapt and innovate quicker than the competition.  Not every business has the time or expertise required to stay ahead of the technology curve. That’s where we come in. We help SMEs adopt, implement, manage and maintain their IT to deliver. From sourcing the right solution to achieving a complete digital transformation; your technological success is our priority.

Voted Best Professional Service 2017

Ranked Among Top 501 Global Managed Service Providers

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ISO 27001 Certified

Keeping You Up And Running

Every business is different. We keep things flexible.

From a total outsource to support for a specific area, we’ve got you covered. Services include managed IT support, business IT servicescloud security, information security and IT consulting.

We work with businesses, charities, hospices, healthcare providers & schools throughout the South of England. Our IT help desk in Hemel Hempstead, Hertfordshire caters to Hertfordshire, Bedfordshire, Buckinghamshire & London.

Getting IT Right

IT is about proactivity. What works today could be wrong tomorrow.

We help you stay ahead in an ever-changing environment. IT reliant organisations need a partner who goes beyond support. While we’re here to support you day-to-day, we strive to be a provider you can rely on for all aspects of strategic IT.

87% Rate Us "Very Good" or "Excellent"

“I am happy to confirm that the service we have received from iQuda has been excellent. We have a good working relationship, and iQuda has responded quickly to crises. 

The team has a friendly, reassuring and professional manner, and deal with problems and queries quickly and competently.”

Petya Ransomware Attack

Petya, the latest ransomware attack, gained momentum on 27 June and affected organisations across the globe. We are urging everyone to remain vigilant.

Please contact us directly for further information.

Steps to Stay Secure

Book a Free Performance and Security Review

What Can We Do For You?

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Monitoring & Reporting

We’re driven by market-leading technologies that give you an unparalleled support experience. Our platform includes innovative IT monitoring, reporting and ticket allocation features. These systems allow us to manage your IT effectively and let you outsource without losing control.

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Help Desk & Onsite Support

We have an in-house IT help desk, an IT support team and a team of qualified onsite engineers. Our team is the driving force behind our award-winning support engine. Due to our size we cater for sites with up to 650 users.

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Unlimited Support

Managed IT support gives you complete coverage across all servers, desktops and portables. Your infrastructure is professionally managed and proactively monitored 24/7. Fixed-fee service.

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Vendor Management

License & vendor management can become complex and distracting. We manage these functions on your behalf so you only ever deal with a single provider. We cover all licensing requirements such as renewals, new licenses, cancellations and support. This is included as part of a managed IT support contract.

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Information Security

We offer managed security, IT security assessments, managed antivirus and a range of other cyber security solutions. Our services can help you prevent attacks to your data and protects your systems from global security threats.

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Cloud-Based Computing

We offer a range of cloud services such as cloud email, backup, hosting & security. Whether you have already transitioned or you want begin your cloud journey, we can guide you to a solution that works for you.

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Compliance

As an ISO 27001 certified and NHS Information Governance compliant MSP (managed service provider), we have extensive experience with a range of compliance standards. If you are working towards or looking to maintain compliance, we can help bring your systems up to speed.

Why Work With Us?

If you need support or a second opinion about your IT, we can help you. Our clients range in size from 10 to 650 users and rely on us to provide strategic solutions that make business sense. Please contact us today to discuss your requirements, to request a quote or to enquire about a free IT assessment.

We support organisations throughout Hertfordshire, Bedfordshire, Buckinghamshire and London. This includes the following areas: Hemel Hempstead, Aylesbury, Chesham, Amersham, Dunstable, Berkhamsted, Tring, St Albans, Barnet, Watford, Kings Langley, Abbots Langley, Harpenden, Hatfield, Luton & London.

IT Support

June Service KPIs

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 99.47% SLA Resolution Met

1637 Reactive Tickets Closed

73% Same-Day Resolution

7 Second Average Call Wait

Contact Info

01442 251 514 info@iquda.co.uk Unit 3 Heron Business Park, Eastman Way, Hemel Hempstead, Hertfordshire, HP2 7FW